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Welcome to Agri-Fab Direct!

Returns

Under The Consumer Rights Act (CRA) 2015 you can return anything you buy within 30 days of delivery for whatever reason. For complete peace of mind, Agri-Fab Direct offers an extended 45 day 'cooling off' period.

Either e-mail [email protected] or write to Agri-Fab Direct at Brick Kiln Lane, Morningthorpe, Long Stratton, NR15 2LH.

You pay for the cost of sending it back unless the product was defective or delivered in error, in which case we pay.

If the product has been used and then returned during the 45 days, the refund will depend on the condition and any damage from use, cosmetic or otherwise.

Returned items must be in the original packaging as if they are not and other packaging and other collection services are needed, then you pay the extra costs.

We send out refunds as soon as possible but no later than 14 days after we agree to the refund providing your goods are returned to us. You are responsible for looking after the product until we collect it. The same applies if you want to bring it back to us yourself.

Returns
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